??????????????????????????????????????????? Duwamish案例分析(MS)Capacity Planning - Duwamish Online Sample E-Commerce SitePublished: April 1, 2000By Paul JohnsBased on Duwamish Online Sample E-Commerce Site

Microsoft Enterprise Services White PaperE-Commerce Technical Readiness

Note: This white paper is one of a series of papers about applying Microsoft? Enterprise Services frameworks to e-commerce

solutions. E-Commerce White Paper Series (http://www.microsoft.com/technet/itsolutions/ecommerce/plan/ecseries.mspx) contains

a complete list, including descriptions, of all the articles in this series.

Credits

Program Managers: Raj Nath, Mukesh AgarwalReviewer: Shantanu SarkarOther Contributors: Jyothi C M, Laura Hargrave

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On This Page?Introduction ?Capacity Planning Considerations ?Microsoft? Windows? DNA Architecture ?Web Servers ?The capacity planning process ?Defining requirements ?Testing ?Results, Analysis, and Configuration Selection ?Conclusion ?Appendix: WAST Best Practices

IntroductionThe Capacity Planning white paper is one of a series about Microsoft? Enterprise Services frameworks. For a complete list of

these publications, please see http://www.microsoft.com/services/microsoftservices/cons.mspx.

This white paper addresses key issues in the capacity management function of service management as it specifically applies to

a business-to-consumer e-commerce service solution. Anyone reading this paper already should have read the Microsoft

Operations Framework Executive Overview white paper, which contains important background information for this topic. The

following section provides a brief overview of this information.

Microsoft? Operations Framework OverviewDelivering the high levels of reliability and availability required of business-to-consumer Web sites requires not only great

technology but also great operational processes. Microsoft has built on industry experience and best practice to create the

knowledge base required to set up and run such processes. This white paper is part of this knowledge base, which is

encapsulated in Microsoft Operations Framework (MOF), based on two important concepts, namely service solutions and IT

service management.

Service solutions are the capabilities, or business functions, that IT provides to its customers. Some examples of service

solutions are:

? Application hosting?? E-commerce?? Messaging?? Knowledge management?

With recent trends in application hosting and outsourcing, the guidance that MOF provides strongly supports the concept of

providing software as a service solution.

IT service management consists of the functions customers need to maintain a given service solution. Examples of IT service

management functions include:

? Help desk?? Problem management?? Contingency planning?

MOF embraces the concept of IT operations providing business-focused service solutions through the use of well-defined